Terry’s Harmony FE

The inspirational Author and founder of the Locked-In Trust Charity www.lockedintrust.com Howard Wicks had a catastrophic stroke at the age of 16 leaving him with Locked-in syndrome. He now has dedicated his time to facilitate and empower individuals in a Locked-in state to live a rich and fulfilling life. One of his viral TikTok videos features him travelling in the Terry’s Harmony FE Through Floor Lift we installed in his Devon home.

‘Jamie Harkness was courteous and professional. He worked quietly and efficiently and explained clearly the lift controls after the completion. I will certainly recommend Dolphin to prospective customers.’

David Saunders Sidmouth

I would like to thank all of your wonderful staff who were so generous in their advice, time and professionalism in preparing for and actually installing the lift and can fully recommend your company to any prospective clients.

J. Baldwin, Exmouth

J. Baldwin, Exmouth (Dec 2021)

Leigh done a cracking job fitting a stairlift, went above and beyond to help out.
Top job

Darren Tickner

A fantastic job from start to finish from the first visit from Perry then Dave to do the woodwork side to Neil fitting the stairlift in half a day.

Ray Hartle

Your engineer was outstanding! He was very polite, helpful & professional – leaving the area clean and tidy. Mum is extremely happy with the stairlift.

Mrs. H, Exmouth - Aug 2021

I was in a very awkward situation not being able to move furniture in and out of our flat due to stairlift narrowing the stairway down, after ringing numerous chairlift companies who gave me very long waiting times, my next call was Dolphin stairlifts well what can I say the young lady on the end of the phone was so obliging she managed to fit us in within days to their already busy work load, it doesn’t end there the engineer Ben was a dream to help sort out our little problem nothing was too much for him, so, so abliging he was brilliant, so I would like to say a big thank you to Dolphin stairlifts a great company and the kind of service you don’t find every day.

Michael Bryan

Lauren & Natalie at Dolphin HQ, seamlessly arranged the installation in accordance with a grant from Mid Devon District Council.

Perry measured up and was extremely helpful in working the design without any adjustments, to our contemporary staircase. Very necessary was a floating pillar, over our original terracotta flooring!

Installation by Lee, who was equally pleasant and informative!

Thank you all for your speedy organisation!

David Date & Angela Wilson

Could not have been nicer, kinder, better quality, more caring. I have had a run of rip-off tradesmen and I was dreading Dolphin coming, but they behaved as though they were my sons. They were wonderful, and the head office in Crediton answers promptly, solves your problems straight away, and again, are really nice people.
PS about the complaint below about a £70 call out charge, that is very cheap. I have just paid another company £160 to change a washer on the experienced, it is a shame that Mr Bennet thought Dolphin should work for free.

LP P

I contacted Perry as a result of my Mother-in-Law breaking her hip in a fall. Perry responded really promptly, and the installation was done inside a couple of days. Fantastic response time, and a great job done. It will make a huge difference to my Mother-in-Law during her recovery. Great people to deal with. Look no further.

Stephen Grinney

Good Job from a nice young lad, I like to give feedback as it’s rare that people do a good job. He was very polite and I would recommend Dolphin.

Mr Glasgow, Exeter

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