About Us

phenomenal service from the survey to the installation and beyond

Could not have been nicer, kinder, better quality, more caring. I have had a run of rip-off tradesmen and I was dreading Dolphin coming, but they behaved as though they were my sons. They were wonderful, and the head office in Crediton answers promptly, solves your problems straight away, and again, are really nice people.
PS about the complaint below about a £70 call out charge, that is very cheap. I have just paid another company £160 to change a washer on the experienced, it is a shame that Mr Bennet thought Dolphin should work for free.

We have just recently had our stair lift fitted, and we can’t praise the team enough. Adam and Neil were extremely professional and were very clean and tidy – and the lift itself is an amazing ‘bit of kit.’ We will certainly be recommending this company.

Thanks to everyone at Dolphin for providing a first class service, professional from start to finish. Ben and Emily fitted the stair lift quickly and efficiently and were very friendly and polite. I would highly recommend
Dolphin to anyone thinking of having a stair lift fitted.

We contacted Perry and the team for advice after my Granddad fell ill, they came out and gave great advice, fitting of a stair lift and after care. We have been so impressed that we used them again for my grandmother. She had a new stairlift fitted after moving house and we were even able to buy some mobility items to help her navigate the house. Thank you to the whole team for their professionalism and compassion in what were difficult times.

‘Jamie Harkness was courteous and professional. He worked quietly and efficiently and explained clearly the lift controls after the completion. I will certainly recommend Dolphin to prospective customers.’

Words escape me !!
My 104 year old mother living alone in Totnes had a problem with her stair lift.
The engineer I met and mentioned he had just come around the corner from another job.
We went in and he found she had some how turned the lift off.
He turned it on and left.
She has now received a £70 bill and the company say …..oh yes that is our standard charge!
And I say Shame on you Dolphin!!!
No understanding at all or mention of a reduction ,
The parting words were Well at least you didn’t have to pay for any parts..

‘At the end of January, your firm installed 2 stair lifts at my parents’ house. They have given them their independence back. Thank you for the wonderful service, from beginning to end. The fitters and electricians were polite, hardworking and made no mess. The whole experience was very professional with no hard sell.’

‘Please accept our sincere thanks on a job really well done. From your helpful office staff and your policy of no pressure follow-up calls, to Adam who assessed the job and Leigh who fitted the stairlift – we genuinely couldn’t be more grateful. It’s been lovely for us as a family, to have our 87-year-old mum treated with such courtesy, kindness and respect. Your company should show others how to do business, without forgetting the human touch.’