CHAS

We are pleased to announce that we have gained our CHAS accreditation for another year!

You have recently installed a Flow stairlift for my wife, it is absolutely superb! The service we received from Adam and your fitter could not be faulted. Extremely professional, polite, courteous and helpful. You have a superb team. Gold star!

P & A Wellman, Chumleigh

The work from beginning to
End was professional, well explained and executed
Every person I met or spoke to
Was helpful and efficient
Thanks to Perry, the engineer and the wonderful
Mr Dean that came back to alter the stair rails.
You have been a great company to deal
With. Thank you would recommend to
You with our hesitation

Jude Pratt

Dolphin Stairlifts South West are a friendly, professional and caring team and I would recommend them to anyone exploring assistance with mobility. They offer free advice and have a showroom so you can try their products.

Tamsin Carter

‘I write to thank your company for the installation of the stairlift in my home. It is a huge blessing in my life – now I have got the hang of it. I really enjoy moving up and down my stairs with ease. My legs have benefited hugely without the struggle. So thank you – I am so greatful.’

J. Woodward, Otter ySt. Mary – April 2021

Could not have been nicer, kinder, better quality, more caring. I have had a run of rip-off tradesmen and I was dreading Dolphin coming, but they behaved as though they were my sons. They were wonderful, and the head office in Crediton answers promptly, solves your problems straight away, and again, are really nice people.
PS about the complaint below about a £70 call out charge, that is very cheap. I have just paid another company £160 to change a washer on the experienced, it is a shame that Mr Bennet thought Dolphin should work for free.

LP P

I called Dolphin Stairlifts on behalf of my mother in law, this was the first experience with them, a survey was carried out methodically and quoted for in a very efficient manner.
On a successful and very competitive quote, along with the speed in which Dolphin Stairlifts reacted to our requirements we decided to select their business, the engineer arrived and started the work, he was courteous polite and very professional, my mother in law felt great confidence in him to do a good job, which he did.
The staff at Dolphin continually offered advice regarding the installation and anything required in the future would not be an issue.
I would not hesitate to recommend this company to anyone, they work in excellence, and it is refreshing to see that there are still those businesses that value the customer.

Scott Brimilcombe

‘My mum is very pleased with the stairlift you fitted. She particularly wanted to say a big thank you to your engineer who she said was so considerate and so calm – she much appreciated how he dealt with her. She would be very happy to recommend your firm to other customers.’

H. Chessum, Exeter – June 2021

What can I say?! We had a stairlift installed today, just one week after making enquiries. I took less than 4 hours to complete. It will completely change my life for the better.
The young man who advised us last week and the one who installed the lift today were a delight. They were so friendly, polite and helpful, and really restore your faith in human nature. Brilliant, thank you.
We would thoroughly recommend Dolphin Stair Lifts to everyone.

Jean Lewis

‘Please accept our sincere thanks on a job really well done. From your helpful office staff and your policy of no pressure follow-up calls, to Adam who assessed the job and Leigh who fitted the stairlift – we genuinely couldn’t be more grateful. It’s been lovely for us as a family, to have our 87-year-old mum treated with such courtesy, kindness and respect. Your company should show others how to do business, without forgetting the human touch.’

M.Cozens, Seaton – April 2021

‘My wife and I were very impressed with the engineer who installed the stairlift, for his hardworking, professional and gentlemanly manner in which he carried out the fitting.’

Mr King, Sidmouth - March 2016

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