New Service Engineer

Look out for our new van! And a big welcome to Ray Pryse who starts this week as our Service Engineer.

Dolphin-South-West-Stairlift-Engineer-Surveyor

‘Thank you so much for sending your son Perry to install our stair lift, he was so thoughtful, careful, polite, neat and tidy. This also applies to his helper. Having the stair lift has totally transformed my life. I can’t tell you how happy it has made me.’

Susan Woolfenden, Devon – 2015

phenomenal service from the survey to the installation and beyond

Mary Slade

Excellent customer service, delightful people

I have recently purchased a refurbished stairlift from the lovely people at Dolphin stairlifts. They are a very accommodating family firm who listen to your needs and suggest the best solutions offering a very personal service. From Perry who did the survey and Sean who did the installation to the lovely Natalie in the office they are all delightful people who are only too pleased to help, so if you are looking to replace or purchase a first stairlift I would highly recommend you contact the Dolphin company and have a chat with them first.
They do not pressure you to take out a service contract and if you are on a budget their prices are very reasonable, don’t think you will find a company to beat them! Thank you Dolphin 👍

Susan Smith – Sept 2021

Fantastic experience throughout, would absolutely recommend.

I recently contacted Dolphin on behalf of a family member where they required a stairlift for the first time. There were many good aspects about the service they provided. Firstly, they stuck to the quote provided, this gave us great confidence in them and one of the main reasons we would so highly recommend them and use them again. Secondly, they offered great technical knowledge and always acted in our best interests rather than what suited themselves. Finally, the technicians which fitted the lift were friendly and professional throughout the fitting and made an effort to work around our requirements.

We had an excellent experience with Dolphin Stairlifts and would highly recommend using them.

Craig Skinner

Could not have been nicer, kinder, better quality, more caring. I have had a run of rip-off tradesmen and I was dreading Dolphin coming, but they behaved as though they were my sons. They were wonderful, and the head office in Crediton answers promptly, solves your problems straight away, and again, are really nice people.
PS about the complaint below about a £70 call out charge, that is very cheap. I have just paid another company £160 to change a washer on the experienced, it is a shame that Mr Bennet thought Dolphin should work for free.

LP P

We have used this company for years now for our two wheel chair lifts and one stair lift and the service is excellent. Its a family business and they genuinely care about their customers. For us the equipment is vital and we cannot afford for them to break down. Whenever anything happens we log a call and they come straight out without any fuss. I wouldn’t hesitate to recommend them. Mark Edwards from Harbour Rise Rest Home.

Mark Edwards

Today I had my new stairlift fitted and it has made a huge difference. I used to struggle getting up and down the stairs. I would like to thank Steve and all team for your very professional service from the start of doing the quote right up until today when it was fitted and tested the fitter also took the time to explain everything from how it is installed to a full working demonstration of working the stairlift. Thank you all so much. I will be recommending you to my friends and family..

Peter J Roadnight

You have recently installed a Flow stairlift for my wife, it is absolutely superb! The service we received from Adam and your fitter could not be faulted. Extremely professional, polite, courteous and helpful. You have a superb team. Gold star!

P & A Wellman, Chumleigh

Engineer arrived on time, was pleasant, efficient and professional. A very formerly and helpful approach which was gratefully appreciated. I would highly recommend.

Gill W

Your service was excellent and both your estimator and installer were polite and gave excellent service. The installer made sure i was happy with how to operate my stair lift before he left and was in no hurry to leave until I was happy

Ian Treanor

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