Dolphin Devon News Archives

WE ARE RECRUITING!

https://uk.indeed.com/job/stairlift-engineer-91a519ac43e6cb59 Our successful business continues to grow, and we’re looking for a Stairlift Engineer to join our team at Dolphin Stairlifts Southwest Ltd. We’re looking for someone with a positive, … Read More

We are closed for the May bank holiday weekend.

ANNUAL FORCE CANCER CHARITY FUNDRAISER BAKE SALE RAISED OVER £1000!

Thank you so much to everyone who came along to support our annual fundraiser. It was a brilliant day, we had so much fun dishing up delicious cakes, pouring coffee, … Read More

Access All Aerials

We have been having lots of Fun recently! Antonia has visited Access All Aerials, a Community Radio station broadcasting across Exeter on DAB+ and beyond the city, giving disabled people … Read More

HAPPY EASTER!

Happy Easter to everyone. A reminder that our office is closed on Bank Holidays, if your lift has broken down and you rely upon it then you can our emergency … Read More

Steplift installation at Exeter City Football Club

Dolphin Stairlifts South West, a family-run business based in Crediton, has become Exeter City’s accessibility partner. We have installed a new platform lift at the away end of Exeter City’s … Read More

Access BDD Gold Partner

We have the very exciting news that we have been awarded GOLD-STATUS in the Access+ partner loyalty program! We welcomed Access BDD sales manager Andrew Musson to our Devon premises … Read More

North Devon Council give us a glowing testimonial!

Nick Dabney, Specialist Technical Housing Officer for North Devon Council has very kindly given us a testimonial. Nick has based his review on the feedback he receives from his clients, … Read More

Christmas Opening Hours

The Dolphin Stairlifts office will be closed for Christmas from the 25th of December to the 2nd of January. If your lift breaks down your can still contact us by … Read More

Sustainability Improvements at Dolphin Stairlifts South West Ltd

Over the last few months, we have been busy making improvements to our premises with sustainability in mind. Last year our oil tank was condemned, meaning we had no heating … Read More

Terry’s Harmony FE

The inspirational Author and founder of the Locked-In Trust Charity www.lockedintrust.com Howard Wicks had a catastrophic stroke at the age of 16 leaving him with Locked-in syndrome. He now has … Read More

Carbon Sense

We have been fortunate enough to be able to take advantage of a government backed scheme enabling small and medium businesses to begin their journey towards Net Zero, by offering … Read More

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‘I just wanted to say thank you to Steve and all the people I have dealt with at Dolphin. Everybody has been kind, courteous and professional. Thank you all – if any friends require similar services I shall be wholeheartedly recommending your company.’

S. Preston, Devon –July 2021

‘My mum is very pleased with the stairlift you fitted. She particularly wanted to say a big thank you to your engineer who she said was so considerate and so calm – she much appreciated how he dealt with her. She would be very happy to recommend your firm to other customers.’

H. Chessum, Exeter – June 2021

Mum and I were delighted with the total office support, purchase and installation package. Your reputation in the South West and Stannah product making it a very easy choice! Everyone who attended impressed mum with their professionalism, consideration and quality of work.
Throughout every stage, you were all very easy to work with and a pleasure to see such a courteous and highly effective team process.

M.B Paignton - Oct 21

I wish to convey my heartfelt thanks and gratitude to everyone at Dolphin who were involved with the installation and retrieval of the stairlift at my parents’ home. From first contact, the service from Dolphin was impeccable. Staff were professional, friendly, accommodating and helpful. Thank you so much for helping me during a difficult time.

M. Flegg, Bideford - Aug 2021

The work from beginning to
End was professional, well explained and executed
Every person I met or spoke to
Was helpful and efficient
Thanks to Perry, the engineer and the wonderful
Mr Dean that came back to alter the stair rails.
You have been a great company to deal
With. Thank you would recommend to
You with our hesitation

Jude Pratt

Could not have been nicer, kinder, better quality, more caring. I have had a run of rip-off tradesmen and I was dreading Dolphin coming, but they behaved as though they were my sons. They were wonderful, and the head office in Crediton answers promptly, solves your problems straight away, and again, are really nice people.
PS about the complaint below about a £70 call out charge, that is very cheap. I have just paid another company £160 to change a washer on the experienced, it is a shame that Mr Bennet thought Dolphin should work for free.

LP P

We have used this company for years now for our two wheel chair lifts and one stair lift and the service is excellent. Its a family business and they genuinely care about their customers. For us the equipment is vital and we cannot afford for them to break down. Whenever anything happens we log a call and they come straight out without any fuss. I wouldn’t hesitate to recommend them. Mark Edwards from Harbour Rise Rest Home.

Mark Edwards

Lift installed in Jan 2021 – fair price, excellent service
Unforeseen in Feb 2021 – fixed withing a couple of hours – first rate service

Janet Plymsol

Excellent service. Gary was very polite & very clean. Explained things very clearly.

Rosemary Ponting

‘Please pass on my thanks to Adam who thoughtfully produced the design for a stairlift to fit my medical needs – to Sam the electrician and finally to Sean who installed it with such professionalism. They were all so kind and considerate and a great credit to your firm. The lift has made such a difference as I now have my independence back.’

R. Crimp, Tavistock – June 2021

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