Keeping your stairlift running smoothly with these handy tips

Simple Maintenance Tips

Having regular maintenance can prolong your stairlift lifespan, as well as save a potential costly repair if an issue is ignored. If you notice any changes in your stairlift please inform us as they may lead to future issues.

It is important to have regular upkeep on your stairlift, this ensures your lift is kept in the best working condition. To book a service or repair call Dolphin Stairlifts SW on 01363 776486, we recommend a lift is serviced annually.

Keep an eye out for signs of damage

This can range from general wear & tear to accidental damage

Regularly clean down the stairlift

Ensure you wipe down the rail and seat with a damp cloth to clear any dirt or dust build up (do not use any harsh chemicals)

Keep the area clear

I.e. any obstructions on the stairs which could either stop or get caught in the lift

Keep the lift turned on at all times

Keeping the lift turned on guarantees the batteries continue to charge

If you are not using the lift, ensure you run the lift reguarly in order to maintain a working lift

CONTACT US – info@dolphindevon.co.uk

01363 776486

Keeping your Stairlift Running Smoothly – PDF download

Engineer arrived on time, was pleasant, efficient and professional. A very formerly and helpful approach which was gratefully appreciated. I would highly recommend.

Gill W

Highly recommended first class service

Carolyn Yelland

We have used this company for years now for our two wheel chair lifts and one stair lift and the service is excellent. Its a family business and they genuinely care about their customers. For us the equipment is vital and we cannot afford for them to break down. Whenever anything happens we log a call and they come straight out without any fuss. I wouldn’t hesitate to recommend them. Mark Edwards from Harbour Rise Rest Home.

Mark Edwards

Excellent customer service, delightful people

I have recently purchased a refurbished stairlift from the lovely people at Dolphin stairlifts. They are a very accommodating family firm who listen to your needs and suggest the best solutions offering a very personal service. From Perry who did the survey and Sean who did the installation to the lovely Natalie in the office they are all delightful people who are only too pleased to help, so if you are looking to replace or purchase a first stairlift I would highly recommend you contact the Dolphin company and have a chat with them first.
They do not pressure you to take out a service contract and if you are on a budget their prices are very reasonable, don’t think you will find a company to beat them! Thank you Dolphin 👍

Susan Smith – Sept 2021

Today I had my new stairlift fitted and it has made a huge difference. I used to struggle getting up and down the stairs. I would like to thank Steve and all team for your very professional service from the start of doing the quote right up until today when it was fitted and tested the fitter also took the time to explain everything from how it is installed to a full working demonstration of working the stairlift. Thank you all so much. I will be recommending you to my friends and family..

Peter J Roadnight

I was in a very awkward situation not being able to move furniture in and out of our flat due to stairlift narrowing the stairway down, after ringing numerous chairlift companies who gave me very long waiting times, my next call was Dolphin stairlifts well what can I say the young lady on the end of the phone was so obliging she managed to fit us in within days to their already busy work load, it doesn’t end there the engineer Ben was a dream to help sort out our little problem nothing was too much for him, so, so abliging he was brilliant, so I would like to say a big thank you to Dolphin stairlifts a great company and the kind of service you don’t find every day.

Michael Bryan

My husband and I were getting in a bit of a muddle looking at stairlifts online. An OT recommended Dolphin, and I’m so glad she did. It was easy to find, easy to get in to and it had a great mix of straight and curved stairlifts to try.

Tracy Iles-Wright

‘I’ve just spoken to Mrs. W. And she is so pleased with the stairlift that she wanted me to thanks everyone involved and said what a lovely team the Dolphin people were.’

J. Stokes, Mid Devon Council – April 2021

‘Jamie Harkness was courteous and professional. He worked quietly and efficiently and explained clearly the lift controls after the completion. I will certainly recommend Dolphin to prospective customers.’

David Saunders Sidmouth

I contacted Perry as a result of my Mother-in-Law breaking her hip in a fall. Perry responded really promptly, and the installation was done inside a couple of days. Fantastic response time, and a great job done. It will make a huge difference to my Mother-in-Law during her recovery. Great people to deal with. Look no further.

Stephen Grinney