Absolutely brilliant, first class

Dolphin DevonApril 4, 2022

Absolutely brilliant, first class, and I’ve recommended them to lots of people as sadly as we get older we need these services.

Janet Poulter

‘Please accept our sincere thanks on a job really well done. From your helpful office staff and your policy of no pressure follow-up calls, to Adam who assessed the job and Leigh who fitted the stairlift – we genuinely couldn’t be more grateful. It’s been lovely for us as a family, to have our 87-year-old mum treated with such courtesy, kindness and respect. Your company should show others how to do business, without forgetting the human touch.’

M.Cozens, Seaton – April 2021

Fantastic experience throughout, would absolutely recommend.

I recently contacted Dolphin on behalf of a family member where they required a stairlift for the first time. There were many good aspects about the service they provided. Firstly, they stuck to the quote provided, this gave us great confidence in them and one of the main reasons we would so highly recommend them and use them again. Secondly, they offered great technical knowledge and always acted in our best interests rather than what suited themselves. Finally, the technicians which fitted the lift were friendly and professional throughout the fitting and made an effort to work around our requirements.

We had an excellent experience with Dolphin Stairlifts and would highly recommend using them.

Craig Skinner

I was in a very awkward situation not being able to move furniture in and out of our flat due to stairlift narrowing the stairway down, after ringing numerous chairlift companies who gave me very long waiting times, my next call was Dolphin stairlifts well what can I say the young lady on the end of the phone was so obliging she managed to fit us in within days to their already busy work load, it doesn’t end there the engineer Ben was a dream to help sort out our little problem nothing was too much for him, so, so abliging he was brilliant, so I would like to say a big thank you to Dolphin stairlifts a great company and the kind of service you don’t find every day.

Michael Bryan

Your service was excellent and both your estimator and installer were polite and gave excellent service. The installer made sure i was happy with how to operate my stair lift before he left and was in no hurry to leave until I was happy

Ian Treanor

Words escape me !!
My 104 year old mother living alone in Totnes had a problem with her stair lift.
The engineer I met and mentioned he had just come around the corner from another job.
We went in and he found she had some how turned the lift off.
He turned it on and left.
She has now received a £70 bill and the company say …..oh yes that is our standard charge!
And I say Shame on you Dolphin!!!
No understanding at all or mention of a reduction ,
The parting words were Well at least you didn’t have to pay for any parts..

Jon Bennett

Fitted stairlift very good fitter said there would be a slight admin if I needed new carpet to lift stairlift £300 a day as you can’t lift stairlift fit carpet and replace daily in one day

Simon Goodman

Installed by Gary one of your engineers very professionally lovely guy Ime very pleased with my stairlift everything explained to me would recommend most highly👏😃

Gay Eveleigh

Good Job from a nice young lad, I like to give feedback as it’s rare that people do a good job. He was very polite and I would recommend Dolphin.

Mr Glasgow, Exeter

Lift installed in Jan 2021 – fair price, excellent service
Unforeseen in Feb 2021 – fixed withing a couple of hours – first rate service

Janet Plymsol

Engineer arrived on time, was pleasant, efficient and professional. A very formerly and helpful approach which was gratefully appreciated. I would highly recommend.

Gill W

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