Hardworking, professional and gentlemanly manner

adminMay 14, 2021

‘My wife and I were very impressed with the engineer who installed the stairlift, for his hardworking, professional and gentlemanly manner in which he carried out the fitting.’

Mr King, Sidmouth - March 2016

We contacted Perry and the team for advice after my Granddad fell ill, they came out and gave great advice, fitting of a stair lift and after care. We have been so impressed that we used them again for my grandmother. She had a new stairlift fitted after moving house and we were even able to buy some mobility items to help her navigate the house. Thank you to the whole team for their professionalism and compassion in what were difficult times.

Jack Orchard

I called Dolphin Stairlifts on behalf of my mother in law, this was the first experience with them, a survey was carried out methodically and quoted for in a very efficient manner.
On a successful and very competitive quote, along with the speed in which Dolphin Stairlifts reacted to our requirements we decided to select their business, the engineer arrived and started the work, he was courteous polite and very professional, my mother in law felt great confidence in him to do a good job, which he did.
The staff at Dolphin continually offered advice regarding the installation and anything required in the future would not be an issue.
I would not hesitate to recommend this company to anyone, they work in excellence, and it is refreshing to see that there are still those businesses that value the customer.

Scott Brimilcombe

‘My mum is very pleased with the stairlift you fitted. She particularly wanted to say a big thank you to your engineer who she said was so considerate and so calm – she much appreciated how he dealt with her. She would be very happy to recommend your firm to other customers.’

H. Chessum, Exeter – June 2021

‘I just wanted to say thank you to Steve and all the people I have dealt with at Dolphin. Everybody has been kind, courteous and professional. Thank you all – if any friends require similar services I shall be wholeheartedly recommending your company.’

S. Preston, Devon –July 2021

The engineer was a wonderful chap, he did a lovely service and couldn’t do enough to help.

A Keirle, Northam

‘At the end of January, your firm installed 2 stair lifts at my parents’ house. They have given them their independence back. Thank you for the wonderful service, from beginning to end. The fitters and electricians were polite, hardworking and made no mess. The whole experience was very professional with no hard sell.’

Mr Davis, Seaton – Feb 2016

A fantastic job from start to finish from the first visit from Perry then Dave to do the woodwork side to Neil fitting the stairlift in half a day.

Ray Hartle

My Uncle had a stairlift fitted by you and I would like to say what an absolutely excellent service you provide. The first person I spoke to on the phone was extremely pleasant and got back to me with a query instantly. The engineer who fitted the stairlift was brilliant. He was extremely polite and pleasant. He was so approachable with any questions we asked. He did an amazing job, leaving no mess and we could not believe the job he did hiding the electric cable. He is an absolute credit to your firm. Thank you so much!

N. Chapman, Sticklepath - Nov 2021

Excellent customer service, delightful people

I have recently purchased a refurbished stairlift from the lovely people at Dolphin stairlifts. They are a very accommodating family firm who listen to your needs and suggest the best solutions offering a very personal service. From Perry who did the survey and Sean who did the installation to the lovely Natalie in the office they are all delightful people who are only too pleased to help, so if you are looking to replace or purchase a first stairlift I would highly recommend you contact the Dolphin company and have a chat with them first.
They do not pressure you to take out a service contract and if you are on a budget their prices are very reasonable, don’t think you will find a company to beat them! Thank you Dolphin 👍

Susan Smith – Sept 2021

phenomenal service from the survey to the installation and beyond

Mary Slade

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