Hardworking, professional and gentlemanly manner

adminMay 14, 2021

‘My wife and I were very impressed with the engineer who installed the stairlift, for his hardworking, professional and gentlemanly manner in which he carried out the fitting.’

Mr King, Sidmouth - March 2016

We have just recently had our stair lift fitted, and we can’t praise the team enough. Adam and Neil were extremely professional and were very clean and tidy – and the lift itself is an amazing ‘bit of kit.’ We will certainly be recommending this company.

Valerie Meek - Oct 2021

‘Very pleased with the installation of our stair lift today. The engineers’ and electrician’s work looks to be of a very high standard. Very polite and friendly – a real credit to your business.’

Mr Taylor, Tiverton – Dec 2015

Lift installed in Jan 2021 – fair price, excellent service
Unforeseen in Feb 2021 – fixed withing a couple of hours – first rate service

Janet Plymsol

Excellent customer service, delightful people

I have recently purchased a refurbished stairlift from the lovely people at Dolphin stairlifts. They are a very accommodating family firm who listen to your needs and suggest the best solutions offering a very personal service. From Perry who did the survey and Sean who did the installation to the lovely Natalie in the office they are all delightful people who are only too pleased to help, so if you are looking to replace or purchase a first stairlift I would highly recommend you contact the Dolphin company and have a chat with them first.
They do not pressure you to take out a service contract and if you are on a budget their prices are very reasonable, don’t think you will find a company to beat them! Thank you Dolphin 👍

Susan Smith – Sept 2021

Lauren & Natalie at Dolphin HQ, seamlessly arranged the installation in accordance with a grant from Mid Devon District Council.

Perry measured up and was extremely helpful in working the design without any adjustments, to our contemporary staircase. Very necessary was a floating pillar, over our original terracotta flooring!

Installation by Lee, who was equally pleasant and informative!

Thank you all for your speedy organisation!

David Date & Angela Wilson

Words escape me !!
My 104 year old mother living alone in Totnes had a problem with her stair lift.
The engineer I met and mentioned he had just come around the corner from another job.
We went in and he found she had some how turned the lift off.
He turned it on and left.
She has now received a £70 bill and the company say …..oh yes that is our standard charge!
And I say Shame on you Dolphin!!!
No understanding at all or mention of a reduction ,
The parting words were Well at least you didn’t have to pay for any parts..

Jon Bennett

Delighted with my new stairlift. Gives me the independence I need. Fabulous job done by Gary. Neat and tidy – Love it.

Joan

We contacted Perry and the team for advice after my Granddad fell ill, they came out and gave great advice, fitting of a stair lift and after care. We have been so impressed that we used them again for my grandmother. She had a new stairlift fitted after moving house and we were even able to buy some mobility items to help her navigate the house. Thank you to the whole team for their professionalism and compassion in what were difficult times.

Jack Orchard

Fantastic service! Dolphin have always been great to deal with.

Sarah Sidaway

The engineer was a wonderful chap, he did a lovely service and couldn’t do enough to help.

A Keirle, Northam

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