Mark Edwards

adminFebruary 13, 2023

We have used this company for years now for our two wheel chair lifts and one stair lift and the service is excellent. Its a family business and they genuinely care about their customers. For us the equipment is vital and we cannot afford for them to break down. Whenever anything happens we log a call and they come straight out without any fuss. I wouldn’t hesitate to recommend them. Mark Edwards from Harbour Rise Rest Home.

Mark Edwards

Had our chair lift fitted today, 19th January.
Fitted by Gary. He did an excellent job. Explained all to us and demonstrated the chair lift with my husband in the chair.
Couldn’t have gone better. We are very pleased with his work.
Thank you Dolphin and Gary.
The Lyalls in Dawlish.

Richard Lyall

Lauren & Natalie at Dolphin HQ, seamlessly arranged the installation in accordance with a grant from Mid Devon District Council.

Perry measured up and was extremely helpful in working the design without any adjustments, to our contemporary staircase. Very necessary was a floating pillar, over our original terracotta flooring!

Installation by Lee, who was equally pleasant and informative!

Thank you all for your speedy organisation!

David Date & Angela Wilson

Your engineer was outstanding! He was very polite, helpful & professional – leaving the area clean and tidy. Mum is extremely happy with the stairlift.

Mrs. H, Exmouth - Aug 2021

I had to ask for an emergency call out on a Sunday.
A young man by the name of JAMIE came quickly and repaired my stair lift, to my relief.
JAMIE was polite and efficient and re-assuring. I commend you for having such very good people in your employment.

Valerie Symons

Words escape me !!
My 104 year old mother living alone in Totnes had a problem with her stair lift.
The engineer I met and mentioned he had just come around the corner from another job.
We went in and he found she had some how turned the lift off.
He turned it on and left.
She has now received a £70 bill and the company say …..oh yes that is our standard charge!
And I say Shame on you Dolphin!!!
No understanding at all or mention of a reduction ,
The parting words were Well at least you didn’t have to pay for any parts..

Jon Bennett

‘I’ve just spoken to Mrs. W. And she is so pleased with the stairlift that she wanted me to thanks everyone involved and said what a lovely team the Dolphin people were.’

J. Stokes, Mid Devon Council – April 2021

Today I had my new stairlift fitted and it has made a huge difference. I used to struggle getting up and down the stairs. I would like to thank Steve and all team for your very professional service from the start of doing the quote right up until today when it was fitted and tested the fitter also took the time to explain everything from how it is installed to a full working demonstration of working the stairlift. Thank you all so much. I will be recommending you to my friends and family..

Peter J Roadnight

‘Please accept our sincere thanks on a job really well done. From your helpful office staff and your policy of no pressure follow-up calls, to Adam who assessed the job and Leigh who fitted the stairlift – we genuinely couldn’t be more grateful. It’s been lovely for us as a family, to have our 87-year-old mum treated with such courtesy, kindness and respect. Your company should show others how to do business, without forgetting the human touch.’

M.Cozens, Seaton – April 2021

Installed by Gary one of your engineers very professionally lovely guy Ime very pleased with my stairlift everything explained to me would recommend most highly👏😃

Gay Eveleigh

Thanks to everyone at Dolphin for providing a first class service, professional from start to finish. Ben and Emily fitted the stair lift quickly and efficiently and were very friendly and polite. I would highly recommend
Dolphin to anyone thinking of having a stair lift fitted.

E Smith, Exeter

More reviews