Paul Wellman

adminJanuary 12, 2024

You will not find a better stairlift company than this. A superb helpful team from survey to installation.The quality of the product far exceeded our expectations.

Paul Wellman

‘Jamie Harkness was courteous and professional. He worked quietly and efficiently and explained clearly the lift controls after the completion. I will certainly recommend Dolphin to prospective customers.’

David Saunders Sidmouth

I was in a very awkward situation not being able to move furniture in and out of our flat due to stairlift narrowing the stairway down, after ringing numerous chairlift companies who gave me very long waiting times, my next call was Dolphin stairlifts well what can I say the young lady on the end of the phone was so obliging she managed to fit us in within days to their already busy work load, it doesn’t end there the engineer Ben was a dream to help sort out our little problem nothing was too much for him, so, so abliging he was brilliant, so I would like to say a big thank you to Dolphin stairlifts a great company and the kind of service you don’t find every day.

Michael Bryan

‘I cannot fault this company – I wanted my stairlift serviced and they phoned to say they were close by. Well within 20 mins a very polite young man was working on my stair lift – nothing really wrong with it; just needed to be checked over. Very reasonable pricing. I would highly recommend them to anyone.’

Mrs. Hogan, Plymouth – Nov 2015

Engineer arrived on time, was pleasant, efficient and professional. A very formerly and helpful approach which was gratefully appreciated. I would highly recommend.

Gill W

Fantastic experience throughout, would absolutely recommend.

I recently contacted Dolphin on behalf of a family member where they required a stairlift for the first time. There were many good aspects about the service they provided. Firstly, they stuck to the quote provided, this gave us great confidence in them and one of the main reasons we would so highly recommend them and use them again. Secondly, they offered great technical knowledge and always acted in our best interests rather than what suited themselves. Finally, the technicians which fitted the lift were friendly and professional throughout the fitting and made an effort to work around our requirements.

We had an excellent experience with Dolphin Stairlifts and would highly recommend using them.

Craig Skinner

I called Dolphin Stairlifts on behalf of my mother in law, this was the first experience with them, a survey was carried out methodically and quoted for in a very efficient manner.
On a successful and very competitive quote, along with the speed in which Dolphin Stairlifts reacted to our requirements we decided to select their business, the engineer arrived and started the work, he was courteous polite and very professional, my mother in law felt great confidence in him to do a good job, which he did.
The staff at Dolphin continually offered advice regarding the installation and anything required in the future would not be an issue.
I would not hesitate to recommend this company to anyone, they work in excellence, and it is refreshing to see that there are still those businesses that value the customer.

Scott Brimilcombe

We have just recently had our stair lift fitted, and we can’t praise the team enough. Adam and Neil were extremely professional and were very clean and tidy – and the lift itself is an amazing ‘bit of kit.’ We will certainly be recommending this company.

Valerie Meek - Oct 2021

Fitted stairlift very good fitter said there would be a slight admin if I needed new carpet to lift stairlift £300 a day as you can’t lift stairlift fit carpet and replace daily in one day

Simon Goodman

Excellent customer service, delightful people

I have recently purchased a refurbished stairlift from the lovely people at Dolphin stairlifts. They are a very accommodating family firm who listen to your needs and suggest the best solutions offering a very personal service. From Perry who did the survey and Sean who did the installation to the lovely Natalie in the office they are all delightful people who are only too pleased to help, so if you are looking to replace or purchase a first stairlift I would highly recommend you contact the Dolphin company and have a chat with them first.
They do not pressure you to take out a service contract and if you are on a budget their prices are very reasonable, don’t think you will find a company to beat them! Thank you Dolphin 👍

Susan Smith – Sept 2021

The work from beginning to
End was professional, well explained and executed
Every person I met or spoke to
Was helpful and efficient
Thanks to Perry, the engineer and the wonderful
Mr Dean that came back to alter the stair rails.
You have been a great company to deal
With. Thank you would recommend to
You with our hesitation

Jude Pratt

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