Scott Brimilcombe

adminFebruary 13, 2023

I called Dolphin Stairlifts on behalf of my mother in law, this was the first experience with them, a survey was carried out methodically and quoted for in a very efficient manner.
On a successful and very competitive quote, along with the speed in which Dolphin Stairlifts reacted to our requirements we decided to select their business, the engineer arrived and started the work, he was courteous polite and very professional, my mother in law felt great confidence in him to do a good job, which he did.
The staff at Dolphin continually offered advice regarding the installation and anything required in the future would not be an issue.
I would not hesitate to recommend this company to anyone, they work in excellence, and it is refreshing to see that there are still those businesses that value the customer.

Scott Brimilcombe

I was in a very awkward situation not being able to move furniture in and out of our flat due to stairlift narrowing the stairway down, after ringing numerous chairlift companies who gave me very long waiting times, my next call was Dolphin stairlifts well what can I say the young lady on the end of the phone was so obliging she managed to fit us in within days to their already busy work load, it doesn’t end there the engineer Ben was a dream to help sort out our little problem nothing was too much for him, so, so abliging he was brilliant, so I would like to say a big thank you to Dolphin stairlifts a great company and the kind of service you don’t find every day.

Michael Bryan

Installed by Gary one of your engineers very professionally lovely guy Ime very pleased with my stairlift everything explained to me would recommend most highly👏😃

Gay Eveleigh

Today my mother in law had a stair lift installed! A fantastic service delivered by Perry when deciding on the stairlift suitable for her needs and his knowledge on the products was exceptional! Prompt delivery and installation by Leigh who was extremely professional, tidy, polite and excellent at the job! Thank u Dolphin stair lifts fantastic professional company who I would definitely recommend to others! Thanks again one very happy mother in law!

Michelle Dymond

I arranged for my mother to have a stairlift fitted and she and I were both delighted with the service we received. The time and care taken to ensure the lift she chose was right was for her was personal and professional and when it was time to have the lift removed it was done efficiently and with sympathy.

Catherine Fitzgerald

‘At the end of January, your firm installed 2 stair lifts at my parents’ house. They have given them their independence back. Thank you for the wonderful service, from beginning to end. The fitters and electricians were polite, hardworking and made no mess. The whole experience was very professional with no hard sell.’

Mr Davis, Seaton – Feb 2016

‘Please accept our sincere thanks on a job really well done. From your helpful office staff and your policy of no pressure follow-up calls, to Adam who assessed the job and Leigh who fitted the stairlift – we genuinely couldn’t be more grateful. It’s been lovely for us as a family, to have our 87-year-old mum treated with such courtesy, kindness and respect. Your company should show others how to do business, without forgetting the human touch.’

M.Cozens, Seaton – April 2021

Lee fitted stairlift at my brothers house and did a fantastic job was kind and very caring towards my brother who it was needed for..
First class service thank you so much..

Martin

I would recommend this company without any reservations at all.
The carpenter, Dave, took care altering our staircase railings in order to keep the appearance of no alterations.
Gary came the next day to fit the chairlift.
He went above & beyond to make the power supply as hidden away as possible. He even moved some wine bottles to do this 😀.
All workmanship was of a high standard & both men were a delight to have in the house.

Cathy.

‘Please pass on my thanks to Adam who thoughtfully produced the design for a stairlift to fit my medical needs – to Sam the electrician and finally to Sean who installed it with such professionalism. They were all so kind and considerate and a great credit to your firm. The lift has made such a difference as I now have my independence back.’

R. Crimp, Tavistock – June 2021

Fantastic experience throughout, would absolutely recommend.

I recently contacted Dolphin on behalf of a family member where they required a stairlift for the first time. There were many good aspects about the service they provided. Firstly, they stuck to the quote provided, this gave us great confidence in them and one of the main reasons we would so highly recommend them and use them again. Secondly, they offered great technical knowledge and always acted in our best interests rather than what suited themselves. Finally, the technicians which fitted the lift were friendly and professional throughout the fitting and made an effort to work around our requirements.

We had an excellent experience with Dolphin Stairlifts and would highly recommend using them.

Craig Skinner

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