Super happy with the service

Dolphin DevonFebruary 29, 2024

Super happy with the service we received from Lee, super fast turn around, super helpful, polite, explained and shown how to use from start to finish, would definitely recommend! Nothing was ever to much to ask! 10/10

Michaela Tickner

Excellent service right from the start with Adam coming out to survey and quote and then Gary to do the install. Very professional polite and fitted very tidy.

John harley

‘The stair lift you installed for my mother has made such a difference to her life – she doesn’t dread going upstairs each night now. I must congratulate you on the excellent service you provided and the speed with which the lift was installed. I am grateful too with the no-quibble approach when I asked for the electric supply source to be moved. ‘

Sarah Vantreen, Lustleigh – Jan 2016

‘Our sincere thanks for such an excellent product and expert installation. Though not a happy subject, we appreciated the efficiency, efforts and kindness of everybody. These attributes made the whole operation of choosing, seeing and installing the lift a much more pleasant experience than we were expecting. It was certainly hassle free and with good humour.’

Mr Chinneck, Devon - May 2016

A fantastic job from start to finish from the first visit from Perry then Dave to do the woodwork side to Neil fitting the stairlift in half a day.

Ray Hartle

‘I just wanted to say thank you to Steve and all the people I have dealt with at Dolphin. Everybody has been kind, courteous and professional. Thank you all – if any friends require similar services I shall be wholeheartedly recommending your company.’

S. Preston, Devon –July 2021

‘My mum is very pleased with the stairlift you fitted. She particularly wanted to say a big thank you to your engineer who she said was so considerate and so calm – she much appreciated how he dealt with her. She would be very happy to recommend your firm to other customers.’

H. Chessum, Exeter – June 2021

Thank you to everybody for installing our stairlift. Perry who came and measured, Neil who installed and patiently demonstrated how to use it-several times. Not forgetting Natalie in the office keeping us informed. They are all very professional but kind and patient too. Our stairs are narrow and curved but a solution was found. It’s made such a difference. Cannot recommend more highly. Thanks again.

Judith Wilson

I arranged for my mother to have a stairlift fitted and she and I were both delighted with the service we received. The time and care taken to ensure the lift she chose was right was for her was personal and professional and when it was time to have the lift removed it was done efficiently and with sympathy.

Catherine Fitzgerald

Words escape me !!
My 104 year old mother living alone in Totnes had a problem with her stair lift.
The engineer I met and mentioned he had just come around the corner from another job.
We went in and he found she had some how turned the lift off.
He turned it on and left.
She has now received a £70 bill and the company say …..oh yes that is our standard charge!
And I say Shame on you Dolphin!!!
No understanding at all or mention of a reduction ,
The parting words were Well at least you didn’t have to pay for any parts..

Jon Bennett

Engineer arrived on time, was pleasant, efficient and professional. A very formerly and helpful approach which was gratefully appreciated. I would highly recommend.

Gill W

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