Dolphin Devon News Archives

New Service Engineer

Look out for our new van! And a big welcome to Ray Pryse who starts this week as our Service Engineer.

New signs

So our customers can easily find our showroom – we’re putting up new signs on Lords Meadow Industrial Estate. But before that, we’ve cleaned the road sign leading to Down … Read More

311 lifts installed this year!

So far this year we’ve installed 311 stair lifts, platform lifts and through floor lifts. We’ve also made 868 visits to attend call-outs and carry out servicing, repairs and maintenance. … Read More

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‘Please pass on my thanks to Adam who thoughtfully produced the design for a stairlift to fit my medical needs – to Sam the electrician and finally to Sean who installed it with such professionalism. They were all so kind and considerate and a great credit to your firm. The lift has made such a difference as I now have my independence back.’

R. Crimp, Tavistock – June 2021

‘My mum is very pleased with the stairlift you fitted. She particularly wanted to say a big thank you to your engineer who she said was so considerate and so calm – she much appreciated how he dealt with her. She would be very happy to recommend your firm to other customers.’

H. Chessum, Exeter – June 2021

Thanks to everyone at Dolphin for providing a first class service, professional from start to finish. Ben and Emily fitted the stair lift quickly and efficiently and were very friendly and polite. I would highly recommend
Dolphin to anyone thinking of having a stair lift fitted.

E Smith, Exeter

Fantastic service! Dolphin have always been great to deal with.

Sarah Sidaway

‘I’ve just spoken to Mrs. W. And she is so pleased with the stairlift that she wanted me to thanks everyone involved and said what a lovely team the Dolphin people were.’

J. Stokes, Mid Devon Council – April 2021

Could not have been nicer, kinder, better quality, more caring. I have had a run of rip-off tradesmen and I was dreading Dolphin coming, but they behaved as though they were my sons. They were wonderful, and the head office in Crediton answers promptly, solves your problems straight away, and again, are really nice people.
PS about the complaint below about a £70 call out charge, that is very cheap. I have just paid another company £160 to change a washer on the experienced, it is a shame that Mr Bennet thought Dolphin should work for free.

LP P

My husband and I were getting in a bit of a muddle looking at stairlifts online. An OT recommended Dolphin, and I’m so glad she did. It was easy to find, easy to get in to and it had a great mix of straight and curved stairlifts to try.

Tracy Iles-Wright

The installation of my stairlift was a very good experience. The installer was very prompt, friendly and kept a clear site as he worked. Worked swiftly. Took me through how to work the stairlift stage by stage and made sure I was happy with everything. Couldn’t thank him enough 🤩
I am looking forward to using my stairlift more now, fears have been laid to rest, so pleased with all of it. Highly recommended based on my experience, from start to finish. Thank you 🤩

Susie Mashford

Just want to call out Gary our stairlift installer for doing such a great job this morning on dad’s lift. Really great chap, polite, patient, tidy and super efficient got the work done real quick and really well done. I’d defo recommend the Stannah stairlift and installer Gary. 10/10! 🤩

Clair R

‘The stair lift you installed for my mother has made such a difference to her life – she doesn’t dread going upstairs each night now. I must congratulate you on the excellent service you provided and the speed with which the lift was installed. I am grateful too with the no-quibble approach when I asked for the electric supply source to be moved. ‘

Sarah Vantreen, Lustleigh – Jan 2016

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