Dolphin South West – Devon Stairlifts and Mobility Archives

Handicare Simplicity Plus

We installed 2 x Handicare Simplicity Plus stairlifts in Exeter last month. Both have a powered swivel seat and a powered foot-rest to assist the client. We also provided an … Read More

Annual Dolphin Group Meeting

Our annual Dolphin Group Meeting 2016 at The Fingle Glen Hotel. Great to see our fellow Dolphins from Kent, Midlands, Chobham, Wales, Anglia and Western – along with Caroline, Dave … Read More

Showroom now open

Our showroom is open and we’ve already had lots of visitors who’ve tried out stairlifts before placing an order. Phone us on 01363 776486 to make an appointment to ‘try … Read More

CHAS and Dave

Whilst our engineers are installing & repairing stair lifts – Lynne’s working on our CHAS (Contractors Health & Safety Scheme) and Dave (of DKD Carpentry) is completing the woodwork for … Read More

Updated warehouse unit

Our new mezzanine floor is coming along well. Giving us more storage space to accommodate stair lifts – we completed 34 installations and 66 call-outs this April! We’ll also have … Read More

Stannah Sadler

The Stannah Sadler – a stair lift for clients who have difficulty bending their knees, as you simply ‘perch’ on the seat. It comes with a seat belt so you’re … Read More

Perry runs the London Marathon

Well done Perry for running the London Marathon in 3 and a half hours – and raising over £2,000 for Cancer Force.‬

Stannah Siena straight stair lift

A Stannah Siena straight stair lift fitted in Morchard Bishop last week by our engineer Perry Carpenter. The upholstery goes really well with the client’s decor and has made it … Read More

Flow curved stair lift

A successful installation of a Flow curved stair lift at a 200 year old house in Budleigh this week. The client has lived there for 65 years and was considering … Read More

Happy St. Patrick’s Day

We love the colours of the carpet on this staircase. – perhaps inspired by St. Patrick’s Day?

International Women’s Day

We’re here to answer your questions from anywhere across Devon about stairlifts and wish you all a Happy ‪‎International Women’sDay‬ – from Natalie, Sandra, Pauline & Lynne.

Stannah 320 Outdoor

We fitted another Stannah 320 Outdoor stairlift installation in Tiverton last week. Fitted to the stairs and not the wall, the straight rail can only be fitted to solid concrete, … Read More

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“Dolphin Stair Lifts southwest continue to provide a very professional service to our clients across North Devon. All staff are very friendly, helpful, considerate and experienced in their areas of work, ensuring a positive journey for our clients. We regularly receive very positive feedback from clients following the installation of their various lift types”

Nick, Devon County Council

I was in a very awkward situation not being able to move furniture in and out of our flat due to stairlift narrowing the stairway down, after ringing numerous chairlift companies who gave me very long waiting times, my next call was Dolphin stairlifts well what can I say the young lady on the end of the phone was so obliging she managed to fit us in within days to their already busy work load, it doesn’t end there the engineer Ben was a dream to help sort out our little problem nothing was too much for him, so, so abliging he was brilliant, so I would like to say a big thank you to Dolphin stairlifts a great company and the kind of service you don’t find every day.

Michael Bryan

Excellent service. Gary was very polite & very clean. Explained things very clearly.

Rosemary Ponting

Had our chair lift fitted today, 19th January.
Fitted by Gary. He did an excellent job. Explained all to us and demonstrated the chair lift with my husband in the chair.
Couldn’t have gone better. We are very pleased with his work.
Thank you Dolphin and Gary.
The Lyalls in Dawlish.

Richard Lyall

‘The stair lift you installed for my mother has made such a difference to her life – she doesn’t dread going upstairs each night now. I must congratulate you on the excellent service you provided and the speed with which the lift was installed. I am grateful too with the no-quibble approach when I asked for the electric supply source to be moved. ‘

Sarah Vantreen, Lustleigh – Jan 2016

‘Our sincere thanks for such an excellent product and expert installation. Though not a happy subject, we appreciated the efficiency, efforts and kindness of everybody. These attributes made the whole operation of choosing, seeing and installing the lift a much more pleasant experience than we were expecting. It was certainly hassle free and with good humour.’

Mr Chinneck, Devon - May 2016

Very good. Informative.

Simon Lloyd

The engineer was a wonderful chap, he did a lovely service and couldn’t do enough to help.

A Keirle, Northam

‘My wife and I were very impressed with the engineer who installed the stairlift, for his hardworking, professional and gentlemanly manner in which he carried out the fitting.’

Mr King, Sidmouth - March 2016

Words escape me !!
My 104 year old mother living alone in Totnes had a problem with her stair lift.
The engineer I met and mentioned he had just come around the corner from another job.
We went in and he found she had some how turned the lift off.
He turned it on and left.
She has now received a £70 bill and the company say …..oh yes that is our standard charge!
And I say Shame on you Dolphin!!!
No understanding at all or mention of a reduction ,
The parting words were Well at least you didn’t have to pay for any parts..

Jon Bennett

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